Quality Assurance (QA) Manager

Job

Responsibilities :

Quality Management System (QMS)

Oversight :

Develop, implement, and maintain

the company's QMS in accordance with ISO 9001, IATF 16949, or other

relevant standards.

Ensure ongoing compliance with

industry regulations and customer requirements.

Process Control &

Improvement : Monitor and optimize

manufacturing processes to reduce defects and ensure consistent

product quality.

Lead root cause analysis and

corrective / preventive actions (CAPA) for process deviations and

customer complaints.

Inspection

& Testing Oversight :

Supervise

incoming, in-process, and final inspection of LCD components and

finished products.

Ensure testing equipment is calibrated

and meets performance standards.

Supplier Quality

Management :

Evaluate and audit suppliers to

ensure raw materials and components meet quality

standards.

Work closely with Procurement and Engineering

teams to resolve supplier quality issues.

Team Leadership &

Training :

Lead and manage a team of QA

engineers, inspectors, and technicians.

Provide training

to production and QA staff on quality standards, procedures, and

best practices.

Customer Quality

Assurance :

Act as the primary point of

contact for customer quality issues, audits, and returns

(RMA).

Coordinate corrective actions and continuous

improvement initiatives to enhance customer

satisfaction.

Data Analysis

& Reporting :

Track and analyze key

quality metrics such as yield, defect rates, and customer

returns.

Prepare regular reports for management with

insights and recommendations for improvement.

Documentation &

Compliance :

Ensure quality-related

documentation (SOPs, work instructions, inspection records) is

complete, up-to-date, and properly controlled.

Facilitate

internal and external audits; lead the response to audit

findings.

Product Reliability

& Life Testing :

Oversee environmental

and reliability testing (e.g., temperature / humidity, burn-in,

vibration) to ensure long-term LCD performance.

Work with

R&D to validate new designs and materials from a quality

perspective.

Change Management

& NPI (New Product

Introduction) : Participate in

cross-functional teams to evaluate the impact of design or process

changes on product quality.

Support quality planning and

risk assessments (e.g., FMEA) for new LCD

products.