Operations Manager - Islandwide, SG

Roles & Responsibilities

1. Analyze and improve organisation processes and workflow

2. Improve the effectiveness and efficiency of the operational level processes and ensure that the processes are clearly communicated at all levels

3. Manage all operational functions and work closely with internal divisions and external customers to meet their requirements

4. Manage cost-effectiveness and continually improve productivity and efficiency of the division level processes

5. Maintain a safe and healthy work environment by establishing and enforcing standards and procedures, and complying with legal regulations

6. Responsible for all operational department managers and supervisors, with review / approval responsibility for all operations employees

7. Communicate customer issues with the operations team and devise ways of improving, including resolving problems and complaints

8. Provide weekly operation status report to General Manager

9. Work closely with the General Manager and management team to set and / or implement policies, procedures, and systems and to follow through with implementation

10. Any other duties as assigned from time to time

Tell employers what skills you have

Management Skills

Budgets

Leadership

Operational Excellence

Interpersonal Skills

Inventory

Administration

Strategy

Procurement

Compliance

Pressure

Communication Skills

Budgeting

Customer Satisfaction

Team Player

Regulatory Requirements

Customer Service