Roles & Responsibilities
Job Descriptions :
1. IT Infrastructure Systems Management : -
- Windows Server, Cisco and Aruba Network, CheckPoint Firewall and Veeam Backup Management;
- Microsoft Active Directory Administration, including Entra ID.
- Support and administer Microsoft 365 Cloud, SharePoint etc.
- Maintain and support in-house web applications and corporate website.
- Ensure the availability, security, integrity, performance and recoverability of Enterprise Systems and Databases.
2. Security & Disaster Recovery Management : -
Manage Firewall rules, remote access / VPN, user access rights and to ensure secured and virus free computing environment;Configure firewalls, routing and switching to maximize network efficiency and security;Perform Disaster Recovery exercise.3. Database Management & Enterprise Software Support : -
Set up, administer MSSQL database and monitor database performance;Support / administer various enterprise software (Oracle EBS, ODM & MMS) and service incidents, service requests and change management;4. End User Computing : -
Responsible for IT asset management and oversee user requests fulfilment for computers and mobile devices configurations;Ensure seamless and timely IT support operation in rendering technical support to end-users and addressing the troubleshooting on hardware, software, network & telephony / mobile issues.Provide after-office-hour remote support on a rotating basis.5. Project Planning and Execution : -
Plan and recommend IT CAPEX and OPEX budget spending;Execution of IT CAPEX and OPEX budget spending;Project Management;Vendor Management.Maintenance renewal etc.Requirements :
Diploma / Degree qualification in IT or computer science discipline with minimum 3 years or more relevant experience;Basic project management experience;Extensive IT Infrastructure management and administration experience;Working knowledge of MS SQL;Critical thinking and problem solving mind-set, proactive and highly organised multi-tasker to drive continuous improvement;Independent, team-oriented, and willing to coach non-IT savvy employees;Excellent interpersonal, communication (both oral and written) and positive-minded.Tell employers what skills you have
Troubleshooting
Microsoft Office
Microsoft Excel
Oracle
Hardware
Information Technology
Windows Server
SharePoint
Application Support
Networking
Windows
Communication Skills
Microsoft Word
IT Asset Management
Technical Support