Roles & Responsibilities
Key Responsibilities
- Manage, monitor, and maintain servers, virtualization platforms, storage devices, firewalls, and related infrastructure.
- Install, configure, test, and maintain operating systems (Windows Server, RHEL), middleware, application software, and system management tools.
- Perform system upgrades, patch management, capacity planning, and performance tuning.
- Provide enterprise-wide operational support for Microsoft Windows, Linux, VMware, and middleware platforms.
- Participate in 24 / 7 on-call support rotations ( Day 2 Operations & Support )and provide timely incident response.
- Conduct daily health checks, log reviews, and preventive maintenance activities.
- Perform security hardening and testing based on CIS benchmarks .
- Manage user accounts, access controls, password resets, and system roles securely.
- Support disaster recovery planning, testing, and execution.
- Participate in the design and implementation of new infrastructure solutions and enhancements.
- Liaise with vendors, service providers, and internal IT teams to resolve issues and deliver solutions.
- Support IT audits, capacity planning, and documentation of infrastructure standards and procedures.
- Support and maintain enterprise-grade hardware : Dell servers, Cisco switches, FortiGate firewalls, UPS, storage (Dell EMC), and power management.
Manage and troubleshoot enterprise platforms such as :
Middleware & Integration : IBM MQ, IBM ACE, Kafka, WebSphereDatabases & Data Services : MS SQL, MongoDBGIS & Applications : ArcGIS, Elastic Stack.Security Tools : Symantec, Carbon Black EDR, CipherTrust, Keycloak, Fortify WebInspectDevOps & Monitoring : Grafana, Prometheus, GitLab Enterprise, Ansible, OpenShift, Red Hat SatelliteMaintain SOPs, system diagrams, maintenance logs, and incident reports.Requirements :
Diploma / bachelor’s degree in computer science, Information Technology, or equivalentAt least 3–5 years of combined experience in system administration and infrastructure support .Strong knowledge of Windows Server, RHEL, VMware, and enterprise hardware (servers, storage, networking).Hands-on experience with backup and recovery solutions, firewalls, and middleware platforms.Familiarity with container platforms (OpenShift / Kubernetes), DevOps tools (Ansible, GitLab), and IT monitoring stacks (Grafana, Prometheus).Working knowledge of ITIL processes (incident, change, and problem management).Apply, please kindly email your updated resume to akshya.raman@tg-hr.com .
Only shortlisted applicants will be notified.
APBA TG Human Resource Pte Ltd (14C7275) || Akshya R (R24122440)
Tell employers what skills you have
Switches
Hardware
VMware
Information Technology
Windows Server
SQL
Networking
Operating Systems
System Administration
ITIL
Ansible
Disaster Recovery
Databases
Virtualization
Linux
Infrastructure Support