Cluster Assistant Reservations Manager
SSG HOTELS PTE. LTD.Singapore, Singapore, Singapore16 days ago
Job descriptionAs an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse / domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide. As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore. 20% off Food / Alcohol Bill at all Garcha Group restaurants and bars Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Ensure that all correspondence are replied within 24 hours. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities / services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. At least 1 year experience in a similar role Fluent in English (Written and Spoken) Excellent telephone & email etiquette
An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels :
- Maxwell Reserve, Autograph Collection Hotel (Marriott);
- Duxton Reserve, Autograph Collection Hotel (Marriott);
- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);
- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).
Garcha Group Benefits :
POSITION SUMMARY :
Key Requirements
#J-18808-Ljbffr
Create a job alert for this search
Assistant Manager • Singapore, Singapore, Singapore
Related jobs
)
![Assistant Guest Relations Manager [Lobby Lounge]](https://cdn-logos.talent.com/v1/logo/image?feedcode=whatjobs-sg&company_name=THE%20FULLERTON%20BAY%20HOTEL)
- Promoted
Reservations Manager (Hotel)
UE PARK AVENUE INTERNATIONAL PTE. LTD.Singapore, Singapore, Singapore Responsible for day-to-day reservation operations and supporting revenue-driven strategies to maximise occupancy and profitability.
The candidate will be assessed for promotion to Reservation Manage...Show moreLast updated: 10 days ago
- Promoted
Assistant Reservations Manager
MURRAY PTE. LTD.Singapore, Singapore, Singapore An exciting opportunity has arrived at The Garcha Group, Singapore's boutique hotel group currently with the following hotels : .
Maxwell Reserve, Autograph Collection Hotel (Marriott);.Duxton Res...Show moreLast updated: 13 days ago
- Promoted
Asst Boutique Manager (Luxury Retail)
Ryan Owen Associates (ROA)Singapore, Singapore, Singapore Get AI-powered advice on this job and more exclusive features.We are partnering with a globally renowned luxury brand to hire an.
Boutique Manager in driving business performance, ensuring operation...Show moreLast updated: 28 days ago
- Promoted
Revenue Manager
MURRAY PTE. LTD.Singapore, Singapore, Singapore An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels : .
Maxwell Reserve, Autograph Collection Hotel (Marriott);.Duxton Reserve...Show moreLast updated: 16 days ago
- Promoted
Revenue & Reservations Manager
EnnismoreSingapore, Singapore, Singapore Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director! These are atypical places, where every...Show moreLast updated: 16 days ago
- Promoted
Assistant Guest Relations Manager
CAN CARLITOS PTE. LTD.Singapore, Singapore, Singapore Job Description & Requirements.Join our dynamic team where we are seeking passionate individuals who share our dedication to exceptional hospitality and culinary excellence.If you're eager to be pa...Show moreLast updated: 5 days ago
- Promoted
Revenue Manager - Hospitality / Hotel
UE PARK AVENUE INTERNATIONAL PTE. LTD.Singapore, Singapore, Singapore Develop, implement, and monitor pricing, inventory and sales strategies to optimise occupancy and RevPAR.Prepare daily, weekly and monthly forecasts, variance analyses and management reports.Overse...Show moreLast updated: 16 days ago
- Promoted
Assistant Manager, Guest Experience & Ticketing
Resorts World SentosaSingapore, Singapore, Singapore Get AI-powered advice on this job and more exclusive features.The Assistant Manager in Guest Experience & Ticketing supports the overall operations of the department by assisting in planning, budge...Show moreLast updated: 16 days ago
- Promoted
Assistant Guest Experience Manager
PARKROYAL PICKERING HOTEL PTE. LTD.Singapore, Singapore, Singapore We are seeking a dynamic and passionate Assistant Guest Experience Manager to join our team and elevate the guest experience within our Collection Club Lounge and Lobby Lounge.You will play a pivot...Show moreLast updated: 16 days ago
- Promoted
Revenue Manager
PHOENIX OPCO PTE. LTD.Singapore, Singapore, Singapore Are you a strategic thinker with a deep understanding of Singapore’s hospitality market and a passion for driving commercial success? Ready to elevate your career by leading the revenue strategy fo...Show moreLast updated: 3 days ago
- Promoted
Reservations Supervisor
MURRAY PTE. LTD.Singapore, Singapore, Singapore An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels : .
Maxwell Reserve, Autograph Collection Hotel (Marriott);.Duxton Reserve...Show moreLast updated: 16 days ago
- Promoted
Assistant Guest Relations Manager [Lobby Lounge]
THE FULLERTON BAY HOTELSingapore, Singapore, Singapore ESSENTIAL DUTIES AND RESPONSIBILITIES.Keep abreast of changes in F&B especially high end bar trends and be proactive and resourceful in the analysis of such emerging trends and guests changing need...Show moreLast updated: 16 days ago
- Promoted
Reservation Manager
United Engineers LimitedSingapore, Singapore, Singapore Develop, implement, and monitor pricing, inventory and sales strategies to optimise occupancy and RevPAR.Prepare daily, weekly and monthly forecasts, variance analyses and management reports.Overse...Show moreLast updated: 7 days ago
- Promoted
Reservations Manager
CENTROFOOD INDUSTRIES PTE. LTD.Singapore, Singapore, Singapore We are from The Famous Kitchen, located at the springleaf estate in the north of Singapore serving flavourful Nanyang Cuisine!.
If you are passionate about Chinese Cuisine, we welcome you to join us...Show moreLast updated: 16 days ago
- Promoted
Cluster Rooms Division Manager
MURRAY PTE. LTD.Singapore, Singapore, Singapore An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s ...Show moreLast updated: 16 days ago
- Promoted
Hospitality Manager
Univerz HR Consulting Pte LtdSingapore, Singapore, Singapore Oversee daily operation and ensuring seamless guest service.Oversee the daily operations of the apartment and manage all departments such as housekeeping, food and beverage.Serves as a leader in di...Show moreLast updated: 16 days ago
- Promoted
Cluster Reservations Supervisor
SSG HOTELS PTE. LTD.Singapore, Singapore, Singapore An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels : .
Maxwell Reserve, Autograph Collection Hotel (Marriott).Duxton Reserve,...Show moreLast updated: 16 days ago
- Promoted
Cluster Rooms Division Manager
SSG HOTELS PTE. LTD.Singapore, Singapore, Singapore An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s ...Show moreLast updated: 16 days ago