Housekeeping Supervisor (GCW)

Roles & Responsibilities

Job Description

• Lead and supervise a team of housekeeping staff, providing training, guidance, and performance evaluations to ensure high service standards.
• Assign daily tasks and responsibilities to housekeeping staff, ensuring efficient and effective cleaning of guest rooms and public areas.
• Conduct regular inspections of guest rooms and public areas to ensure cleanliness and adherence to hotel standards.
• Ensure all guest rooms and public areas are cleaned to the highest standards.
• Address and resolve any housekeeping issues or complaints from guests promptly and professionally.
• Monitor and maintain cleanliness, sanitation, and organization of housekeeping storage areas and carts.
• Manage inventory of cleaning supplies, linens, and guest amenities, ensuring adequate stock levels are maintained.
• Coordinate with the housekeeping manager to order supplies and manage budget effectively.
• Oversee the proper use and maintenance of housekeeping equipment and machinery.
• Provide ongoing training and development opportunities for housekeeping staff to enhance their skills and performance.
• Ensure staff compliance with hotel policies, procedures, and safety standards.
• Foster a positive and collaborative work environment, promoting teamwork and high morale.
• Maintain accurate records of housekeeping activities, including cleaning schedules, staff attendance, and inventory usage.
• Prepare and submit reports to the housekeeping manager on the department’s performance and any issues encountered.

Requirements

Tell employers what skills you have

Front Office

Ability to Multitask

Budgets

Microsoft Office

staff roster

Housekeeping

Flowers

Interpersonal Skills

Inventory

VIP

Property

Administration

Sanitation

Hospitality Management

Audit Compliance

Attention to Detail

Capital

Scheduling

Training Staff

Hospitality