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Commercial Operations Lead, Asia - TATE ASIA PARTNERS LLP
TATE ASIA PARTNERS LLPD01 Cecil, Marina, People’s Park, Raffles Place, SG1 day ago
Job descriptionDefine, establish and monitor KPIs to assess sales team performance Provide regular reports and insights to senior leadership and country commercial leaders on market trends, region performance and gap analyses Develop business models and scenario analysis for new business opportunities or variations to existing business models (eg, GTM model) Analyse and define sales processes to enhance efficiency. Work with countries, external vendors and functional leaders to evaluate current Quote – To - Cash processes and streamline processes to improve efficiencies and customer experience Collaborate with SCM team to drive smooth S&OP process with countries and global Implement standardized procedures and best practices across the region’s commercial organisations Lead and work with IT on sales operational system improvements and implementation Evaluate and optimize GTM model in Asia countries in partnership with local commercial leaders, with objective to improve profitability and simplify operations Work with relevant functional leaders to develop and implement system to manage contracts Analyse and develop pricing strategies, discount structures, and contract negotiation guidelines to maximise profitability while maintaining customer satisfaction Develop and deploy sales enablement tools, including training programs and sales playbooks, to enhance the capabilities of the sales teams in Asia Foster a culture of continuous improvement by promoting ongoing learning and development Bachelor’s or master’s degree in business, Marketing or related field. 10 + years’ experience in commercial operations or commercial excellence. Strategic thinking with the ability to translate business objectives into actionable commercial excellence initiatives. Excellent analytical skills with proficiency in analysing complex data, identifying trends and actionable insights. Strong project management skills, with the ability to lead and execute multiple projects simultaneously within a matrix organisation. In-depth knowledge of Microsoft Office applications and Business Analytics tools such as Microsoft Excel, Powerpoint, Power BI, SFDC etc. Good communication and presentation skills. Healthcare or Medtech experience in a regional capacity will be an advantage
Roles & Responsibilities
Commercial Operations Lead, Asia
Summary :
Our client is a global healthcare company with a century-long legacy in delivering innovative medical solutions, empowering people to live healthier lives through advanced technologies, strategic partnerships, and the dedication of thousands of employees worldwide.
Role and Responsibilities :
As the Commercial Operations Lead for Asia, you'll drive business operations by optimising sales processes, customer relationship management, data analytics, and dashboard reporting.
You'll partner with Asia commercial leaders and in-country teams to set priorities and provide tools for implementation.
Your focus will be on four key pillars : Salesforce effectiveness, operational excellence, business analysis and reporting, go-to-market modelling, and contract management. Additionally, you'll support commercial operations in Korea.
Salesforce Effectiveness
- Work with in-country commercial leaders to drive salesforce effectiveness, including sales rep territory plan, call plan, call frequency, talk tracks, and document these and track accordingly
- Propose and manage Asia’s sales incentive plan governance and process, including KPI setting, documentation, tracking and harmonisation within Asia, and the international region wherever feasible
- Asia champion for SFDC to drive adoption and collaborate with global / international teams on system improvements and customisations. Ensure effective use of SFDC system and other tools to support sales and marketing activities
Business analyses and reporting
Operational Excellence
Go To Market Strategy
Training and Development
Requirements :
Tell employers what skills you have
Operations Planning
Management Skills
Microsoft Office
Microsoft Excel
Operational Excellence
Analytical Skills
Customer Experience
Healthcare
Business Analysis
Contract Management
Strategy
Project Management
Customer Satisfaction
Data Analytics
Pricing
Lean Six Sigma
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Commercial Lead Asia • D01 Cecil, Marina, People’s Park, Raffles Place, SG
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