Roles & Responsibilities
Job Description
Responsible to run B2B and B2C eCommerce for multiple brands with strong coordination with online platforms (Shopee, Lazada, etc..) & Principles.
Key Responsibilities :
- Provide end to end solution comprising of order management, seller center management, fulfilment and coordinate last mile services
- Responsible for quarterly project management from planning to execution and maintenance as well as traffic / sales projection; including product listings, images, campaigns, orders, warehouse management & delivery fulfilment, payments, refunds, customer service and enquiries in all E-Commerce platform.
- Provide good customer service, after-sales service and handling of enquiries on market places (Tik Tok, Shopee, Lazada, websites).
- Work closely with warehouse operations for eCommerce during mega campaigns (may require after office hour / weekend engagement with key stake holders)
- Maintain inventory and stocks in all E-Commerce platform.
- Key liaison with retailer (eg : Shopee,Lazada, Amazon etc) and principles.
- Co-ordinate with cross-functional teams to establish & implement online promotional pricing and product strategies to drive and track traffic & sales performance.
- Execute & maintain platform content as instructed by Principles while ensuring all content (pages, products & prices, etc) are up to date, current and inline with guidelines / references at all times
- Manage pricing and promotional budgets as deployed by the principles
- Monitor competition and provide suggestions for improvement
- Be involved in occasional events and ad-hoc projects given by superior.
- Customer’s (Amazon, Shopee & others) Purchase Order processing into company’s ERP System.
Salary Package range from $3275 to $4075
5 Days work
Other benefits :
AWSMedical InsuranceDental BenefitCompany transport pick up from Jurong East and Boon Lay MrtTell employers what skills you have
Negotiation
Budgets
Microsoft Office
Microsoft Excel
Aftersales
Warehouse Management
Analytical Skills
Listings
Inventory
ERP
Estimates
Procurement
B2B
Digital Marketing
Communication Skills
Customer Service
Tendering
Pricing
Able To Work Independently