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Passenger Service Officer (Customer Service) - Changi Airport - Islandwide, SG
RECRUIT FAST PTE. LTD.Islandwide, SG17 days ago
Job descriptionCoordinate passenger flows and information with airline crew, in-flight staff, and airport ground teams, including during delays or disruptions. Perform document and boarding pass verification to ensure travel and security compliance. Guide, develop, motivate and mentor team members to upload the highest of service and discipline standards Greet and assist passengers throughout the check-in process, boarding gates, and arrivals. Handle service disruptions and prepare operational reports. Follow SOPs for safety, security, and service quality. Minimum a Diploma Proficient in English, additional languages would be a plus to communicate with international passengers Cheerful and outgoing personality Service-oriented and willing to go the extra mile Positive attitude Comfortable working shift hours
Roles & Responsibilities
Job Information :
- Basic salary up to $2,800
- Shift allowance + OT Payment
- Gross up to $3,300
- AWS + Performance Bonus + Joining Bonus
- Working hours : 6 days per week rotating shift including overnight
- Location : Changi Airport
- Training provided!
Responsibilities :
Requirements :
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Mandy Lim
Recruit Fast Pte. Ltd. (EA License : 23C1828)
EA Personnel : R23117478
Tell employers what skills you have
Passenger Handling
Microsoft Office
Microsoft Excel
Interpersonal Skills
Administration
Good Communication Skills
Communication Skills
Customer Satisfaction
Team Leader
Team Player
Customer and Passenger Handling and Care
Microsoft Word
Customer Service
Passenger traffic
Hospitality
Customer Service Experience
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Customer Service Officer • Islandwide, SG
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