Roles & Responsibilities
Find Out Even More At : https : / / tinyurl.com / operations-bd-intern-mindflex
Office Location : 28 Sin Ming Lane, Midview City (Bright Hill / Marymount / Bishan MRT)
Quick Apply : You may send your Resume / CV to recruitment@singaporetuitionteachers.com or apply via MyCareersFuture.
Hi! Our company is looking for University / Polytechnic Interns who are able to commit for a Full-Time Internship of 3 Months & Above (longer durations preferred).
About Us :
- MindFlex Education's internship programme aims to provide internships that are fulfilling, as well as practical in real-world situations
- Our office culture is fun and encouraging. We take our work, as well as our play seriously
- We provide full-time job opportunities for interns who have excelled in their internship
- Enjoy a cosy office environment with modern facilities such as a PS5, pool table, karaoke system & more
- Close-knit team of 15-25 pax, strictly no over-time culture, no bring-work-home culture
- Attractive part-time positions ($14 / Hour & above) and full-time positions available after completion of internship
Learning Scope : Client Relations
Take charge of handling tuition requests via Forms & WhatsAppAsk clients the right questions to gather information efficientlyAddress clients' queries and concerns that they might haveTransfer clients' requirements into a concise job-post formatProvide after-sales service to clients (and tutors)Monthly check-in on existing client base for any feedback, staying connected and maintaining good relations with themTutor Relations :
Broadcasting assignments via automated outreach channels (Email, Telegram, etc.) to our database of 50,000+ tutorsApply filters (eg. Location, Tutor Type, Qualifications) to tag each assignment to the correct target audienceAssist in profiling, and marketing tutors in a way which captures the client's attention based on their needsAssist tutors with technical issues & application processingClarification of agency's commission & policies to tutorsBusiness to Business (B2B) :
Take charge of MindFlex's B2B arm and work with tuition centres, government agencies & educational institutes.Schedule interviews (phonecall, online, face-to-face) between tutors and organisationsManage confirmation contracts & invoices for clientsInternal Processes :
Work with customised back-end software, specially designed to fulfill the company's business needs & improve efficiencyMaintain cohesive inter-department and intra-department relations, ensure good customer handover between colleaguesTake charge of designating clients to various teams (traffic control), depending on each team's existing workloadMaintain an organised record of clients for different departments to contact and follow-up with in futureBusiness Development :
Analyse company's past data and trends, to forecast peak periods and develop relevant plansActive participation in Business Development meetings to brainstorm for process streamlining and automation1-to-1 & consultations with MindFlex's upper management on strategy building for the company's operationsBrainstorm & develop new streams of revenue for the company with Business Development ManagerExecute Business Development plans in a strategic mannerKey Takeaways :
Hone fast-thinking abilities and good decision-making skillsBuild professional communication and customer service skillsDevelop confident problem-solving and mediation skillsLearn to stay organised, meticulous and calm in a fast-paced environmentBecome an effective team-player and an independent workerWitness firsthand how SMEs create their own in-house software and solutions (from conceptualistion to development to usage)Deep involvement and familiarisation in both back-end and front-end processes of the company & industryExposure to real-world data and applications, that puts theory into practiceLast but not least, private mentoring & sharing sessions with company's founders and management (P.S. we love sharing)Job Requirements :
Current University / Polytechnic Student, Singaporean / PRGood Command of Both Written & Verbal EnglishFriendly, Passionate and Energetic Team PlayerOrganized and Good Administrative SkillsResponsible and Strong Work EthicDecent Typing Speed and Computer SkillsPolite, Patient and Calm PersonalityLocation & Working Hours :
Location : Sin Ming Lane, Midview City (Near Bishan / Marymount MRT)4 Weekdays, 1 Weekend, 9.00am - 6.30pm(Working days of your choosing & mutually agreed with the company)Strictly No Overtime and No Bring-Work-Home CultureInternship Allowance :
$1,000-$1,300 / MonthWhy Choose Us :
Fun Company Culture and Working EnvironmentCasual Working Attire, Relaxed SettingClose-Knit Team of 15-25 PaxOffice with Modern Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc)Company Meals / Outings / Events / Bonding ActivitiesMany of our interns have also converted to full-time & contract positions after their internship as they thoroughly enjoyed their learning experience with usNew Bright Hill MRT at DoorstepApplication :
Submit an e-mail application with Resume / CV to mindflex.recruitment@gmail.com with Email Title "Internship Application"Please ensure to include the following in Email and attached documents :1. Earliest Available Start-Date for Internship
2. Available Duration for Internship
3. Is Undertaking The Internship for A Course Requirement, or Self-Improvement
Others :
Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-FaceSigning of Non-Compete contract will be required upon successful selectionTell employers what skills you have
Microsoft Office
Microsoft Excel
Administrative Work
Interpersonal Skills
Data Entry
Digital Marketing
Time Management
Communication Skills
Team Player
Microsoft Word
Customer Service
Customer Communication
Able To Work Independently