APAC Sales Enablement Specialist (Salesforce Effectiveness) - RESOURCE VANTAGE

Roles & Responsibilities

Job Descriptions

• Be the change agent for CRM tool (e.g. Salesforce.com - SFDC) and dashboard / reporting tool (e.g. SFDC reports and Tableau) to drive adoption of Sales users across APAC.
• Capable of connecting sales or marketing related processes to the SFDC utility setup with multiple objects such as Opportunity, Account, Activity, Contact, Dashboard / Reporting, Campaign, Lead, etc.
• Subject matter expert for the sales and marketing SFDC end users to advise on how to utilize the capability of SFDC for account management, opportunity management, activity management and campaign / lead management processes.
• Able to leverage the data inputs from SFDC to drive actionable commercial insights to grow opportunities pipeline and sales effectiveness.
• Responsible for setting up the account hierarchy in SFDC to link the parent and child accounts to drive sales reporting data quality.
• Develop training material and conduct the training for SFDC & reporting tools to create awareness on how to leverage SFDC & reporting tools for sales / marketing processes.
• Establish consistent communication to Sales champions on the monthly highlights on online portal or newsletter.
• Support in organizing cross functional commercial related meetings and facilitating workshops for SFDC related topics.
• Collaborate with global SFDC and Commercial insight business partners to operationalize the enhancements requested by the sales and marketing end users.
• Work with the IT team to solve the technical challenges of SFDC and maintain the data hygiene of SFDC.

Job Requirement :

Tell employers what skills you have

CRM

Tableau

Account Management

Lead Management

Dashboard

SFDC

Facilitating workshops

Salesforce.com

Sales Effectiveness

Data Quality

Marketing

Salesforce.com Administration

opportunity management

Project Management

Sales Operations

Data Analytics

Business Operations

Business Excellence

Sales Enablement