Roles & Responsibilities
Key Responsibilities
- Own the end-to-end product lifecycle : planning, researching, designing, implementing, and evaluating product solutions tailored for Singapore’s e-commerce operations.
- Define and drive operational performance metrics, aligning cross-functional stakeholders on business outcomes and long-term strategy.
- Partner with logistics, supply chain, commercial, and product teams to design scalable tools and processes that optimise demand forecasting, SKU management, vendor efficiency, and cost control.
- Leverage analytics, automation, and AI / ML models to improve operational accuracy, efficiency, and scalability.
- Translate complex data insights into actionable business requirements (BRDs) and align stakeholders on prioritisation and product direction.
- Collaborate with regional teams to ensure Singapore-specific needs are incorporated into broader product strategies.
- Manage feature rollouts, including deployment planning, training, feedback gathering, and iteration.
- Continuously identify opportunities to improve business processes and system efficiency, delivering measurable results across both front-end user experience and back-end operations.
Requirements
Bachelor’s degree and above in any fieldMinimally 4 years of total experienceMinimally 3 years of experience in Technical Product Management, Technical Program Management or Business AnalyticsProven ability to manage complex cross-functional initiatives and drive measurable operational or cost efficiency improvements.Strong analytical foundation, with hands-on skills in SQL, Python, R, or BI tools (e.g., Tableau, Power BI, BigQuery).Familiarity with AI / ML applications in forecasting, automation, or process optimisation is highly advantageous.Excellent communication skills, with the ability to simplify and present complex technical / business concepts to diverse stakeholders.High ownership, bias for action, and ability to thrive in dynamic, ambiguous environments.Adaptable, resilient, and motivated by continuous learning and improvement.Tell employers what skills you have
Tableau
Excellent Communication Skills
Forecasting
Demand Forecasting
Scalability
Supply Chain
User Experience
Program Management
Adaptable
SQL
Process Optimisation
Business Analytics
Technical Product Management
Power BI
Cost Control
Business Requirements