Customer Service Officer - W NETWORK PRIVATE LIMITED

Roles & Responsibilities

Company Overview

W Network Private Limited is a regional distributor and retailer of Roborock vacuums, smart mobile devices, and lifestyle electronics across Asia. Headquartered in Singapore, we are committed to bringing innovative and quality products to consumers throughout the region.

Full-Time | SGD 2,500 – SGD 3,500

Key Responsibilities

• Respond to customer enquiries accurately and in a timely manner
• Handle return and refund requests via online platforms
• Liaise with various departments to ensure excellent customer service
• Perform front counter duties, including repair collections and walk-in enquiries
• Manage customer complaints, calls, and feedback professionally
• Schedule deliveries and service appointments efficiently
• Coordinate with internal teams to resolve issues and ensure timely delivery
• Perform any ad hoc duties assigned
• Maintain good communication and possess strong computer skills

What We're Looking For

Ready to Apply?

Send your CV / Resume to admin@wpteltd.com

or WhatsApp us directly at +65 8041 0437

Immediate placement available – don’t miss out!

Tell employers what skills you have

Management Skills

Leadership

Microsoft Office

Microsoft Excel

Strong Attention To Detail

Interpersonal Skills

Critical Thinking

Administration

Communication Skills

Team Player

Customer Service

Electronics

Customer Service Experience