Technology Platform Head – Logistic

The Technology Platform Head will lead the strategic management, managing entire lifecycle of the product – from initial concept and development to maintenance as part of business-as-usual operation, improvement, and eventual retirement, and delivery.

Reporting directly to Group CTO, this is a critical leadership role serving as the single point of accountability for all platforms under his / her portfolio, including but not limited to Integrated Logistic Operational System, and Cargowise.

This individual is expected to bring a strong operational understanding of the business domain, deep platform / system expertise / experience, and a disciplined approach to execution – acting as the unifying force between technology teams, external vendors and business product / function. The ideal candidate combines domain fluency with structured thinking, strong interpersonal presence, and a high degree of ownership. They will instill confidence across senior stakeholders, champion process excellence, and drive meaningful and measurable outcomes.

Strategic Planning and Governance

Product Vision & Roadmap : Working closely with the Business / Function to develop and evolve the strategic roadmap for all operational and enterprise systems, ensuring alignment with organizational goals and scalability across business functions and regions.

• Stakeholder Engagement : Serve as a credible, solutions-oriented partner to Business Product / Function, and Executive Leadership. Translate high-level business needs into actionable platform strategies, by way of Epics and user-stories.

Governance Framework : Define and enforce platform governance, data integrity, and system access policies. Champion data quality and standardized usage across the organization, in close collaboration with other Platform Portfolio Head, Data Platform & Engineering Head, and Cybersecurity Governance & Operation.

Platform Delivery & Lifecycle Ownership

Execution Oversight : Lead the successful implementation and enhancement of business-critical systems, including full accountability for timeline, budget, resource alignment, and change management.

System Integration & Optimization : Ensure robust integration between platforms, middleware, and data / reporting layers. Drive configuration and process optimization to support operational excellence.

Team Leadership and Culture

Platform Leadership Team : Manage and mentor a group of Platform Managers, ensuring clarity of roles, delivery ownership, and development of technical and business acumen.

Change Leadership : Support user adoption and cross-functional alignment through effective training, communication, and business partnership.

Service Management

Operational Excellence : Own the platform service delivery model, including incident, request, and problem management process.

Requirements

Minimum of 10 years in logistic, transportation, freight system delivery & management and 5+ years in senior leadership role.

Hands-on experience integrating operational platform with Financial / ERP, Customer / Business Partner systems.

Strong track record in stakeholder engagement, vendor management, and cross-functional program leadership.

Experience in low-maturity business environments where structure and process must be introduced and implemented without over engineering.

Product Ownership mindset : Own platform outcome and financial effectiveness end-to-end, on top of delivery milestones.

Process disciplines and Detail orientation : Operates with rigour, drives standards, and ensures consistency across platforms.

Leadership Presence : Commands confidence, builds trust, and drives accountability at all levels.

Business-IT Translator : Capable of interpreting vague business inputs into structured technical deliverables.

Conflict Navigation & Influence : Resilient under pressure and comfortable with constructive challenge.

Service Ownership : Understand the operational impact of platforms and ensure high performance in support and stability.

Communication : Strong written, verbal, and visual communication skills – adapts for executive and operational audiences alike.