Ecommerce Operation Executive - D09 Cairnhill, Orchard, River Valley, SG

Roles & Responsibilities

E-Commerce Operations Executive

You will be the primary operational lead of our e-commerce business, overseeing daily activities across online platforms such as Shopee, Lazada, Tiktok Shop and Webstores. Your role ensures seamless execution of listings, promotions, fulfilment, and customer experience. A hands-on, proactive, and execution-driven mindset is essential for success.

This is a highly operational, front-line position where precision, agility, and attention to detail are crucial. You will play a central role in ensuring smooth platform performance, timely order fulfilment, and overall customer satisfaction.

Key Responsibilities

1. Platform & Order Operations

• Manage and maintain e-commerce platforms, including product listing, updates, and optimization across marketplaces (Shopee, Lazada, Tiktok Shop and Webstores).
• Coordinate with platform partners and support teams to execute promotions and campaigns effectively.
• Liaise with logistics partners to ensure accurate and timely deliveries, tracking, and returns.
• Oversee end-to-end order fulfilment processes—monitor order status, dispatch accuracy, and stock reconciliation.

2. Inventory & Data Coordination

3. Promotions & Campaign Execution

4. Reporting & Data Analysis

5. Customer & Partner Coordination

6. Operational Excellence

Job Requirements :

Tell employers what skills you have

Microsoft Excel

Operational Excellence

Data Analysis

Analytical Skills

Customer Experience

Process Improvement

Listings

Interpersonal Skills

Inventory

Estimates

Attention to Detail

Digital Marketing

Flash

Customer Satisfaction

Tendering

Pricing