Assistant Floor Manager

Job

Description

• Responsible for

supervising the general operations of a specific department in an

organization

prompt resolution of clients' inquiries, distributing tasks to the

staff, and monitoring the employees'

performance

kitchen to facilitate services agreed upon and to ensure the

overall success of the event

satisfaction and encourage referrals

feedback and resolve complaints from customers

Monitor competitors' activities and market intelligence and be

proactive

compare their operations

quality service through daily communication and coordination with

other departments

willingness to adapt to new situations or take up new

challenges

and / or holidays

decisions on wedding / catering-related products and

services

halal-related matters

halal documents, and ensure operations are always halal

compliant

service goals

the store and all cashiers were proficient and moving customers

through the checkout process in a friendly and timely

manner.

of the cashier's shifts, ensuring accuracy.

Provided customer service by greeting and assisting customers and

responding to customer inquiries and

complaints.

ensure that customers receive satisfactory service and quality

goods.

is correctly priced and displayed and that it functions as

advertised.

by management