Roles & Responsibilities
Job Summary
The Service Crew is responsible for delivering excellent customer service, supporting smooth front-of-house operations, and ensuring guests have a pleasant dining experience.
Key Responsibilities
1. Customer Service
- Greet guests warmly and provide attentive service.
- Take accurate food and beverage orders.
- Serve orders promptly and check guest satisfaction.
2. Operations Support
Keep the dining area clean, tidy, and properly set up.Assist in restocking service stations and supplies.Follow opening and closing procedures as assigned.3. Teamwork
Work closely with teammates to ensure smooth service flow.Support colleagues during busy periods.Communicate effectively with kitchen and service teams.4. Compliance & Safety
Follow hygiene, safety, and company standards at all times.Use equipment and utensils properly and carefully.Report any issues or guest concerns to the supervisor.职位概要
服务员负责提供优质客户服务,协助前厅顺畅运营,确保顾客拥有愉快的用餐体验。工作内容包括点单、上菜、维护清洁,并与团队合作完成服务任务。
主要职责
1. 客户服务
热情迎接顾客并提供周到的服务。准确记录食品和饮品订单。及时送餐并确认顾客满意度。2. 运营支持
保持用餐区整洁、摆台到位。协助补充服务台物资。按照分配任务执行开店和关店程序。3. 团队合作
与团队成员紧密合作,确保服务流畅。在繁忙时段支持同事。与厨房和前厅团队有效沟通。4. 合规与安全
始终遵守卫生、安全和公司标准。正确、谨慎地使用设备和餐具。向主管报告任何问题或顾客反馈。Tell employers what skills you have
Team Collaboration
Customer Service Oriented
Food Safety
Customer Experience
Interpersonal Skills
Sanitation
Cashiering
Communication Skills
Customer Satisfaction
Team Player
Customer Service