Customer Success Associate - CITY INFRASTRUCTURE SINGAPORE PTE. LTD.

Roles & Responsibilities

Who we are

At Smart City Kitchens, we're dedicated to creating commercial kitchens designed specifically for food delivery. We present a low-risk, minimal upfront investment, and substantial potential for growth, providing a golden opportunity for small to medium-sized F&B operators to initiate and expand their culinary ventures, be it a restaurant or a flourishing food delivery enterprise, while simultaneously collaborating with enterprises to transform their restaurant businesses into more integral parts of everyday life through our innovative cloud kitchens model.

What you’ll do

🧭 Customer Onboarding

• Provide new customers with a seamless onboarding experience.
• Understand client goals and provide tailored support toward their kitchens’ go-live plan.

🤝 Relationship Management

📈 Renewals & Projects

Tell employers what skills you have

Account Management

Microsoft Excel

Customerfacing

Relationship Management

Hospitality Industry

Customer Success

Zendesk

Pressure

Advocate

SaaS

Communication Skills

Customer Satisfaction

Product Development

Customer Service

Customer Service Experience