Application Specialist

Bring more to

life.

Are you ready to accelerate

your potential and make a real difference within life sciences,

diagnostics and biotechnology?

At Beckman

Coulter Diagnostics, one of

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Danaher's 15+ operating companies, our

work saves lives-and we're all united by a shared commitment to

innovate for tangible impact.

You'll thrive in a

culture of belonging where you and your unique viewpoint matter.

And by harnessing Danaher's system of continuous improvement, you

help turn ideas into impact - innovating at the speed of

life.

As a global leader in clinical

diagnostics, Beckman Coulter Diagnostics has challenged convention

to elevate the diagnostic laboratory's role in improving patient

health for more than 90 years. Our diagnostic solutions are used in

routine and complex clinical testing, and are used in hospitals,

reference and research laboratories, and physician offices around

the world. Every hour around the world, more than one million tests

are run on Beckman Coulter Diagnostics systems, impacting 1.2

billion patients and more than three million clinicians per year.

From uncovering the next clinical breakthrough, to rapid and

reliable sample analysis, to more rigorous decision making-we are

enabling clinicians to deliver the best possible care to their

patients with improved efficiency, clinical confidence, adaptive

collaboration, and accelerated

intelligence.

Learn about the

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Danaher Business

System which makes everything

possible.

As a Application Specialist for

Beckman Coulter Diagnostics, you will be responsible for providing

technical application, training, and marketing support for

pre-sales and post-sales activities, primarily focusing Clinical

Chemistry, and providing cross-functional support in Hematology,

Immunoassay and prospectively Automation in

Singapore.

This role, based remotely, is part of

the Customer Support Team, reporting to the Application Supervisor.

At Beckman Coulter, our vision is to relentlessly reimagine

healthcare, one diagnosis at a time.

You will be

part of the Service Team and Report to the Application Supervisor.

You will offer primary Field Application support, and collaborate

with inter-departmental teams,

addressing

customer concerns with urgency and ensuring the delivery of

high-quality service to build a world-class customer support

organization.

In this role, you

will have the opportunity to :

Provide on-site and remote troubleshooting, support for

installations, calibration, IQ / OQ / PQ verification, and issue

resolution. Analyze Reaction Monitor data, instrument logs, and

data trends to diagnose and resolve issues. Escalate issues to

global and regional teams as required.

Conduct

application trainings (where applicable), develop custom materials,

and lead presentations for internal and external

stakeholders.

Provide product support, drive

menu expansion initiatives, and offer technical insights during

pre- and post-sales engagements.

Document,

escalate, and resolve issues with Field Service Engineers, ensuring

customer satisfaction and instrument uptime through

follow-ups.

Proactively engage with VVIP

customers, address concerns, and drive long-term relationships to

enhance customer

satisfaction.

The

essential requirements of the job

include : Education -

Degree or equivalent in Med Tech or Science related

subject

Experience - Previous multiple years

of experience in a clinical laboratory or related commercial field

in the same capacity in an international organization

Requirement Skills : Ability to monitor, analyze, and

assess product performance, as well as oversee technical planning,

customer training, and implementation for Clinical Chemistry,

Hematology, Immunology, and prospectively Automation products.

Ensure continuous updating of product knowledge and skills to

effectively perform application and technical support tasks. Strong

proficiency in the English language is essential.

Preferred Skills - Demonstrate top tier communication

skills; strong interpersonal and customer handling skills and

provide guidance or coaching within the team, customers and across

functional

groups

Travel, Motor

Vehicle Record & Physical / Environment

Requirements : Ability

to travel within SEA -5% travel to support operator, application

training and application related task within

SEA

It would be a plus

if you also possess previous experience

in : Experience in

implementing projects across multiple product portfolios or fields

in Clinical Chemistry, Immunology, and

Hematology.

At Beckman Coulter

Diagnostics we believe in designing a better, more sustainable

workforce. We recognize the benefits of flexible, remote working

arrangements for eligible roles and are committed to providing

enriching careers, no matter the work arrangement. This position is

eligible for a remote work arrangement in which you can work

remotely from your home. Additional information about this remote

work arrangement will be provided by your interview team. Explore

the flexibility and challenge that working for Beckman Coulter

Diagnostics can provide.