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Service Advisor - FLINTEX CONSULTING PTE. LTD.

Service Advisor - FLINTEX CONSULTING PTE. LTD.

FLINTEX CONSULTING PTE. LTD.D02 Anson, Tanjong Pagar, SG
3 days ago
Job description

Roles & Responsibilities

Responsibilities : Customer Service

  • Listen to and document customer concerns and issues with their vehicle.
  • Provide clear and concise explanations of recommended services and repairs.
  • Offer advice on vehicle maintenance and warranties.

Service Consultation and coordination

  • Schedule service appointments and manage the service workflow.
  • Coordinate with technicians to ensure timely and accurate diagnostics and repairs.
  • Keep customers informed of the status of their vehicle throughout the service process.
  • Review the service and repairs completed with the customer, ensuring satisfaction.
  • Administration

  • Prepare and present accurate cost estimates for labor, parts, and additional services.
  • Process service orders, invoices, and payments.
  • Maintain detailed records of services performed and parts used.
  • Qualifications :

  • Experience in a Dealership setting will be an advantage
  • Attention to detail and a commitment to delivering high level of customer service
  • Knowledge of automotive repair and maintenance
  • Strong organizational and multitasking abilities
  • Possess class 3 driving license would be a plus but not compulsory
  • Working hours : 5.5 days

    Mon to Fri 8.30am - 5.30pm

    Sat 8.30am - 12.30pm

    Tell employers what skills you have

    Interpersonal Skills

    Administration

    Automotive Repair

    Estimates

    Vehicles

    Good Communication Skills

    Attention to Detail

    Driving License

    Class 3 Driving License

    Warranty

    Automotive Industry

    Customer Satisfaction

    Vehicle Maintenance

    Customer Service

    Automotive Engineering

    Mechanical Engineering

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    Consulting Pte Ltd • D02 Anson, Tanjong Pagar, SG

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