Customer Service Advisor

Roles & Responsibilities

Job Description :

• In charge of identifying and responding to customers’ needs by providing accurate information and advice
• Responsible for handlingcustomer complaints, provide appropriate solutions and alternatives within the time limit; follow up to ensure resolution
• Taking charge of preparing quotation and raise Work Orders as well as raising of job orders to workshops & contractors
• Responsible in coordination with internal and external stakeholders like customers, contactors, workshop & etc
• In charge of liaising with controllers & contractors on service / repair quality and price of work
• Taking charge in following up with workshop & contractors on the service and repair of the vehicles and feedback to customers
• Perform related duties as assigned.

Job Requirement :

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd EA License No : 17C8900

Tell employers what skills you have

Microsoft Office

Customer Service Operations

Administration

Vehicles

Driving License

Team Management

Time Management

Warranty

Automotive Industry

Customer Satisfaction

Team Player

Customer Service

Automotive Engineering

Mechanical Engineering