6 Months Contract AMS Service Delivery Manager #EAT - RECRUIT EXPRESS PTE LTD

Roles & Responsibilities

SBFA-FICO Lead

• Manage SAP FICO consultants and cross-functional teams, ensuring high performance and collaboration.
• Act as the primary point of contact for SAP FICO-related issues, escalations, and critical incidents.
• Oversee integration of SAP FICO with other SAP modules (MM, SD, PP, HR) and external systems.
• Bridge communication between business users, IT, and external partners.Service Delivery Lead
• Fully manage and control external resources providing service ensuring delivery is within SLA and are in line with business expectations
• Lead the Demand management and prioritisation decisions, in agreement with key stakeholders and monitor the effective utilisation of Application Development hours across APAC business units.
• Act as SBFAP IT Service point of contact for major / critical Incidents escalations.
• Participate in the governance decisions and identify action items.
• Ensure continuous improvement of processes and service delivery.

QUALIFICATIONS :

For interested candidates, please send your updated resume :

Email : angelateh@recruitexpress.com.sg

Telegram : @Angie_TL

Whatsapp : +65 96272860

Angela Teh Ling Wei

(CEI No.R1104464)

Recruit Express Pte Ltd

EA License No. 99C4599

Tell employers what skills you have

Management Skills

SD

Outsourcing

Application Development

Risk Management

Service Level

Financial Accounting

Kofax

Vendor Management

Project Management

ITIL

Business Process

Bridge

Stakeholder Management

Service Delivery