Roles & Responsibilities
Roles & Responsibilities
As a Clinic Assistant at Beacon Health Pte Ltd, you will play a crucial role in supporting the efficient and seamless operation of our general practice clinic located in the Holland Village & Bukit Timah. This full-time position is an excellent opportunity for individuals passionate about healthcare and customer service to contribute to the wellbeing of our patients.
What you'll be doing
- Greeting and checking in patients, ensuring a warm and welcoming experience
- Scheduling and managing appointments to optimise the clinic's workflow
- Handling claims including TPA,CHAS, third party insurance, etc.
- Managing clinic budgets, billing processes.
- Preparing examination rooms and ensuring they are well-stocked and sanitised
- Assisting doctor with various clinical tasks as needed
- Maintaining accurate and up-to-date patient records and documentation
- Handling telephone inquiries and addressing patient queries in a professional manner
- Performing general administrative duties to support the smooth running of the clinic
What we're looking for
Strong communication and interpersonal skills with a friendly, customer-focused approachExcellent organisational abilities and attention to detailExperience in a healthcare or customer service setting, preferably in a clinic or hospital environmentPreferably with phlebo certificateProficiency in using medical software and computer systemsA genuine interest in the healthcare industry and a desire to contribute to patient wellbeingFlexibility to work shifts, including evenings and saturday, as requiredTell employers what skills you have
Healthcare Industry
Budgets
TPA
Interpersonal Skills
Treatment
Site Management
Healthcare
Clinical Trials
Customerfocused
Attention to Detail
Cashiering
Medical Software
Wellbeing
Customer Service
Scheduling