IT Business Analyst

Roles & Responsibilities

About Us

Adecco Group, headquartered in Zurich and a Fortune 500 company, is a global leader in HR solutions. Founded in 1996, we offer services like temporary staffing, permanent placement, and recruitment process outsourcing across over 60 countries. Adecco combines global reach with local expertise, using technology to enhance its HR ecosystem. The company is committed to corporate social responsibility, focusing on diversity, sustainability, and community development, and supports various industries, including IT, finance, healthcare, and manufacturing.

Your Role

In this role, you will analyse and redesign business processes to improve efficiency, eliminate redundancies, and introduce automation where appropriate. You will work closely with stakeholders to gather and document requirements, translating them into functional specifications that align with business objectives and technical feasibility. You will support organisation-wide digital and data transformation initiatives, facilitate workshops, and drive

adoption of new systems and tools. Additionally, you will design and maintain interactive Power BI dashboards, ensure data pipelines are accurate and optimised, and analyse recruitment and operational data to uncover insights that inform strategic decisions. Acting as a subject matter expert in business analytics, you will validate data accuracy, support change management, and provide training to users, ultimately enhancing processes and enabling informed, data-driven

decisions across the organisation.

Key Responsibilities

Process Improvement :

• Analyse existing business processes, workflows, and systems to identify inefficiencies, redundancies, or pain points.
• Partner with stakeholders to re-engineer processes, introduce automation where appropriate, and align workflows with best practices.
• Develop and document future-state process maps, ensuring changes are scalable, measurable, and sustainable.
• Implement continuous improvement frameworks to track the effectiveness of redesigned processes and measure business impact.

Support Transformation Initiatives :

Business Analytics :

Required Skills & Experience

Desirable Qualifications & Experience

Candidate Profile

You are an analytical, business-focused professional who is passionate about turning data into insights that drive real business value. You have a strong understanding of recruitment operations and are adept at bridging the gap between data and decision-making. You thrive in collaborative environments and are equally comfortable working independently on complex analysis.

Tell employers what skills you have

Excellent Communication Skills

Temporary Staffing

Change Management

Scrum

User Stories

Business Analysis

Translating

Agile

Information Technology

SQL

Business Process

Business Analyst

Power BI

Business Requirements