Operation Coordinator

Roles & Responsibilities

CEVA Logistics, a world leader in third-party logistics, provides global supply chain solutions to connect people, products and providers all around the world. Headquartered in Marseille, France, CEVA Logistics offers a broad range of end-to-end, customized solutions in contract logistics and air, ocean, ground and finished vehicle transport in 170 countries worldwide thanks to its approximately 110,000 employees at approximately 1,500 facilities. With a pro forma 2023 revenue of US$20.2 billion, CEVA Logistics is part of the CMA CGM Group, a global player in sea, land, air and logistics solutions.​

YOUR ROLE

At CEVA Lead Logistics (CLL), we are providing customers with outstanding Visibility and Control across their entire Supply Chain. Our operations teams located across the globe in our Control Towers provide services around Supplier and Order Management, Transport Planning and Monitoring, as well as managing performance and freight cost.

Based in one of CLL’s regional Control Towers and reporting to the CLL Control Tower Operations Supervisor or Operations Manager, this role oversees daily operations within the control tower to ensure on time delivery and timely follow ups with suppliers and other stakeholders. This includes shipment booking, event (milestone) management, as well as timely escalation of issues.

This role ensures operational services are executed in an effective and efficient manner across several transport service providers and different modes of transport, while maintaining a high level of quality and meeting performance and cost targets.

WHAT ARE YOU GOING TO DO?

Day to day Operations :

• First point of contact for customers, carriers, suppliers and other supply chain stakeholders during day-to-day business
• Handle customer’s orders including related documentation, and transport booking with carriers according to specified routing and service level
• Monitor transport execution to ensure adherence of all supply chain stakeholders to established work standards and work instructions

Request and Incident Management :

Visibility and Event Management :

Support reporting and performance measurement :

Supplier Management :

Process Governance :

WHAT ARE WE LOOKING FOR?

Essential :

Desirable :

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement, pension, health, and life assurance. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

Tell employers what skills you have

Customer Service Oriented

Microsoft Office

3PL

Supply Chain

Assurance

Administration

Service Level

Multilingual

Freight

Transportation

Supply Chain Management

Team Player

International Trade

Incident Management