Responsibilities :
To provide customer service at exemplary levels while
upholding the professional image of the company.
To be proactive and initiative to ensure a pleasant
experience for the customers during their appointment.
To provide clear and coherent explanation of contract
terms, products and details to customers.
To
assist customers with their loan applications.
To answer customers' queries and to explain loan
procedures over the phone.
To assist with
clients account management, along with accurate and careful data
entry of customer details.
To help in
administrative duties such as photocopying and filing when
necessary.
Requirements :
No
experience required.
Friendly and positive
attitude
Excellent communication
skills
Able to speak proficiently in both
English and Mandarin (to liaise with Mandarin speaking
customers)
Career
Benefits : Attractive
salary and team incentives.
Quarterly team
building activities.
Incentives will be given
for meeting KPIs.
Highly accessible place of
work near MRT, with close proximity to the heart of the
city.
Comprehensive on the job training will
be provided.
Loan Officer • Singapore