Senior Service Engineer (Generator) @Jurong East

Roles & Responsibilities

• Senior Service Engineer (Generator)
• Standby support and 24 / 7 emergency call for customer support.
• Technical support, site recovery and maintenance responsibilities to distributors / end customers.
• Installation, commissioning & on-site training to support customers according to the scope
• Generate a service report to customer in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigates root causes of failures and recommend solutions.
• Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
• Maintain relationship with key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensures all technical & training documents are up-to-date.
• Provide training to distributors & dealers for service and troubleshooting skillsets
• Diploma / Degree in Electrical / Mechanical with 8 years of marine field servicing
• Experience in control system and able to commit traveling when neccessary.

Interested applicants, send in your updated resume by clicking “Apply Now”

Lin Weikang

EA Personnel No : R21102570

EA License No : 23C1894

Tell employers what skills you have

Field Service

Diesel Generators

Signal Generator

Troubleshooting

Mobile Generator Deployment

Customer Support

Generators

Field Service Management

Signal Generators

Warranty

Oilfield Services

Field Service Engineering

gas generator

Function Generator

Commissioning

Technical Support