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Product and Operations Executive (China Department)

Product and Operations Executive (China Department)

HONG THAI TRAVEL SERVICES (S) PTE LTDD01 Cecil, Marina, People’s Park, Raffles Place, SG
3 days ago
Job description

Roles & Responsibilities

Responsibilities

  • Product Planning for China Region
  • Write and maintain accuracy of appealing tour itinerary descriptions.
  • Plan & market China FIT products + Free & Easy products
  • Plan & control group seats / hotel rooms inventories
  • Manage tour pricing and set costs, by analysing performance, market influences and budget requirements; define assumptions and propose selling prices.
  • Provide tour set-up for OB system.
  • Closely monitor sales against budget and pace by using available data sources and reports
  • Liaise & Negotiate contract rates and terms : hotels, tour operators and special offers, while remaining in compliance with other relevant regulations Manage and maintain tour operators’ relationships along with contract administration.
  • Collaborate closely with the Marketing department for brochures and collateral production.
  • Assist with vendor performance management
  • Provide training for counter staff on tour products and destinations.
  • To assist the department head in strategic planning of China tours
  • Attend meetings / seminars & familiarization trips
  • Assist with travel fair assignment

Skill Requirements

  • Minimum 2 years in travel industry; experience with product management, contracting and pricing.
  • Knowledge of Microsoft office word & excel are required
  • Good command of both written and spoken English & Chinese, Chinese is preferable
  • Familiar with GDS knowledge, Sabre reservation system, and OB reservation system.
  • Problem Solving and Customer Service Skills
  • Willingness to travel occasionally for trade shows, product contracting, planning and destination familiarization
  • Compensation Package

  • Monthly Salary
  • Annual Wage Supplement
  • Variable Bonus (Profit-sharing, to company’s discretion)
  • Yearly - Two chances to tour lead with tour allowance
  • Benefit

  • Employee Discount
  • Health Insurance
  • Dental & Medical claim
  • Annual leave entitlements
  • Note : only shortlisted candidates will be contacted

    Tell employers what skills you have

    Customer Service Skills

    Trade Shows

    Strategic Planning

    Microsoft Office

    Problem Solving

    Administration

    Selling

    Tour Operators

    Product Management

    Excel

    Sabre

    Pricing

    Performance Management

    Brochures

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    Operation Executive • D01 Cecil, Marina, People’s Park, Raffles Place, SG

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