Senior / Patient Service Associate (Inpatient Ward) (2-Year contract)

Roles & Responsibilities

Duties & Responsibilities

• Perform admission procedure and coordinate with Bed Management Unit for bed booking and reservation
• Attend to queries from both internal and external customers
• Render assistance to patients when necessary
• Collect payment for services rendered and accountable for payment collected
• Provide financial counselling to patients
• Assist with appointment scheduling for patients' follow up
• To maintain the cleanliness and tidiness of the wards' counters

Requirements

Please be informed that only application submitted through NHG Career Webpage (corp.nhg.com.sg / Careers), WHC Career Webpage (whc.sg / joinus), Jobstreet Singapore (jobstreet.com.sg), Singapore Medical Association (sma.org.sg), MyCareersFuture.sg, LinkedIn and WHC appointed recruitment agencies will be considered. If you are accessing this job posting from another recruitment channel, please visit the official channels mentioned above.

Tell employers what skills you have

can do attitude

Customer Service Oriented

Dependable Team Player

Patient Admission

Multitasking Skills

Healthcare

Highly Adaptable

Patient enquiries

Computer Literate

Eye for Details