Customer Service Executive - Islandwide, SG

Roles & Responsibilities

Roles and Responsibilities

• Co-ordinate and communicate with various parties (including customers, overseas agents, includes attending to phone calls)
• Perform airlines space reservation (liasing with carriers, via phone, email, etc.)
• Monitor and follow up of shipments and checking shipment status regularly
• Verify pricing, terms & conditions for shipments awarded
• Process shipments in EDI software
• Arrange local handling services
• Co-ordinate with internal departments such as operations and finance to ensure seamless execution of sales processes

Position is based at 62 ubi Road 1, Oxley Bizhub 2

Tell employers what skills you have

Sales

Microsoft Office

Microsoft Excel

Customer Experience

Interpersonal Skills

EDI

Inventory

Adaptability

Freight

Communication Skills

Customer Satisfaction

Team Player

Customer Service

Pricing

Shipping

Customer Service Experience