Roles & Responsibilities
At 8x8 Inc. [Nasdaq : EGHT] we put communications at the heart of our business, building technology that enables global connections through real-time communications capabilities including SMS, RCS, WhatsApp, Viber, voice and video calls using APIs and Web apps. With 8x8 CPaaS, organizations globally unify omnichannel customer communications to enhance customer experience.
About the role
We seek an experienced Software Engineering Manager with strong technical and people management skills to lead a high-performance team of 5+ software engineers in developing scalable, high-performance .NET applications, focusing on enhancing functionality, quality, and performance of our globally distributed Messaging platform.
Reporting to the VP of Engineering, this Singapore -based role requires hands-on leadership, deep expertise in .NET Core , REST APIs, multithreading, and proven ability in coaching teams toward engineering excellence. Your previous experience as a developer and architect will be critical in establishing and maintaining high technical standards.
Your responsibilities
- Expand our CPaaS Global Messaging platform (SMS, WhatsApp, RCS, Viber, etc.)
- Lead, mentor, and develop a strong software engineering team, promoting collaboration, innovation, and growth.
- Drive delivery of new scalable, resilient, geo-distributed REST APIs and backend services.
- Ensure timely feature delivery aligned with the product roadmap.
- Set and maintain high design and coding standards; actively participate in design and code reviews.
- Engage in architecture discussions and technical direction.
- Manage resource planning and workload balancing.
- Foster a positive, high-performing team culture aligned with company values.
Desired tech skills and experience
At least 10+ years in software development building scalable servicesDeep expertise in .NET Core, C#, and multithreadingSkilled in system architecture, scalable software designKnowledge of design patterns, object-oriented programmingAsync processing and caching strategies (distributed, in-memory, etc.)Familiarity with RabbitMQ, Kafka, or similarProficient in T-SQLAgile methodology experienceExperience with Containers and Kubernetes is advantageousQualifications
Bachelor’s / Master’s Degree in Computer Science or related fieldFluent written and verbal EnglishPersonal Traits
Strong communicator and team playerMethodical, logical, analytical problem solverPassionate, creative, self-drivenWork on own initiative in a dynamic and fast-paced business environmentWhy Join Us?
At 8x8, you'll build innovative technology trusted by global enterprises and deployed across 3 continents, engaging over 100 million unique users every year.Our modern messaging platform handles immense scale - processing 10,000 messages per second, built for real-time performance, high reliability, and resilience even during full AZ outages.This is your chance to drive cutting-edge, AI-powered software development on a truly global stage. Join our team to shape the future of enterprise communications.Join us today and be part of a dynamic team that is shaping the future of messaging platforms!
Tell employers what skills you have
Coaching
Management Skills
Leadership
Kubernetes
.NETCustomer Experience
T-SQL
Design Patterns
Architect
REST
Software Engineering
Reliability
Software Development Life Cycle
Software Design
C#
Software Development Methodologies
Software Development
People Management