Lifestyle Concierge (Front Desk / Private Club / 6 days up to $4500 + VB)

Roles & Responsibilities

Job description

• Process new applications, update member records, and ensure compliance with policies while maintaining confidentiality.
• Keep members informed about membership policies, upcoming events, promotions, and offerings through newsletters, invitations, and reminders.
• Assist with special requests, such as booking reservations, arranging private events, and offering tailored recommendations.
• Handle member concerns, complaints, and feedback with professionalism, ensuring timely and satisfactory resolutions.
• Manage membership fee collections, process payments, and maintain accurate financial records for dues and transactions.
• To promote member-exclusive events and maximize engagement through targeted communication.
• Identify opportunities to enhance the overall member experience and encourage participation in activities.
• Manage dining, event, and facility reservations, ensuring accuracy and real-time updates in the system.
• Maintain thorough, accurate records of member interactions, membership status, and guest visits for efficient tracking.
• Ensure the concierge desk and all service areas uphold high standards of cleanliness, comfort, and luxury.

HOW TO APPLY :

Interested applicants, please click on “Apply Now”. We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd

EA License No : 19C9950

EA Personnel : Lim Jun Ping

EA Personnel Reg No : R25128522

Tell employers what skills you have

Customer Relationship

Reserves

Customer Experience

Arranging

Relationship Management

Customer Relationship Management

Compliance

Wine

Team Player

Hospitality