Production Support Analyst IS-68526

Roles & Responsibilities

Role : Production Support Analyst

Job Requisition Number : IS-68526

Job Level : More than 10 years of relevant experience (L4)

Location : Singapore

Key Responsibilities :

• Manage day to day issues including daily health checks of applications and processes, working closely with end users, development staff and infrastructure teams to resolve incidents and / or mitigate outages.
• Perform in-depth analysis of production problems, identifies root causes and recommends solutions to resolve application malfunctions and prevent recurrence.
• Ensure all incidents, incidents and changes are progressed efficiently and effectively to meet application service levels
• Help in identifying, coordinating and implementing initiatives / projects that promotes efficiency and optimization of daily processes
• Proactively identify opportunities to improve system efficiency and / or availability
• The role is part of an on-call support team (on-rotation basis) that ensures production stability.

Key Requirements : Education :

Essential :

Technical Skills :

Please forward your resume in MS word format to Careers@infogainglobal.com suganthi@infogainglobal.com

Tell employers what skills you have

COBOL

Physics

Mainframe

Scripting

Unix

JCL

MS Word

Attention to Detail

Application Support

VSAM

Requisition

CICS

Linux

Technical Support