Roles & Responsibilities
Manager : Involves management responsibility for a team of people or a specific location(s) within the business. Teams may include contractors and all categories of employees : Operational, Clerical, Mechanical / Electrical, Supervisory, Secretarial, Professional, Advisory and Deputy Management. Management responsibilities include disciplinary action up to and including dismissal.
JOB SPECIFIC RESPONSIBILITIES
Operations Technology & Systems
OTHER DUTIES
May be required to perform other duties as assigned
GEOGRAPHIC REMIT
Can be up to Activities at sub-regional level
VENDOR RESPONSIBILITIES
Manages / Supervises Work of Vendors
FORWARD PLANNING RESPONSIBILITY
Plans and organizes own work on mid-term basis (up to quarterly)
PROCESS RESPONSIBILITY
Develops departmental / functional policies, procedures or strategies
INTERNAL CONTACTS
Regular interaction with First Line Management
Regular interaction with Senior Management
Regular interaction with Directors
Regular interaction with Officers (VP and above)
EXTERNAL CONTACTS
Occasional interaction with Suppliers and Vendors
Occasional interaction with Consultants
Occasional interaction with Works' Councils, Unions and Official Employees Groups
SKILLS
Analytical Skills; Influencing & Persuasion Skills; Judgement & Decision Making Skills; Leadership Skills; Planning & Organizing Skills
RELEVANT EXPERIENCE
Five (5) years of relevant work experience
QUALIFICATIONS / LICENCE(S)
Education : Bachelor's Degree or equivalent in Industrial Engineering, Computer Science or related field
GENERAL ACCOUNTABILITIES AND JOB INFORMATION JOB CATEGORY FIRST LINE MANAGEMENT
JOB PURPOSE
To provide advice and guidance at regional / divisional level and effectively manage a team of professionals and / or subject matter experts. Responsibilities may include interfacing with Corporate level management.
PEOPLE AND PERFORMANCE MANAGEMENT
Recruits, develops, motivates and manages the team performance. Provides guidelines, support and coaching to ensure that team members have the competencies, capabilities and tools to consistently deliver individual and team objectives.
PLANNING
Coordinates resources with team to ensure the identification and development of goals relating to business initiatives and activities within remit, and in alignment with divisional and corporate goals. Ensures all factors and risks are accounted for in team planning, leads team in communications of initiatives and activities to key stakeholders and secures commitment. Finalizes and presents plans to senior management for approval. Supports teams inside and outside department in the preparation of more complex business initiatives, business cases or plans as required.
TECHNICAL EXPERTISE
Maintains and develops expert knowledge of relevant FedEx standards and external requirements (including US / EMEA regulations), and managerial areas, including excellent understanding of the internal and external business environment. Builds team capabilities to provides expert advice on complex or unique issues, which often includes exploring new, dynamic or innovative business opportunities and solutions.
PROCESSES & PROCEDURES
Coordinates and leads the design of process improvements, systems development or the implementation of best practice within area of expertise.
MAXIMISING OPPORTUNITIES
Proactively identifies and analyses business issues, opportunities and constraints. Evaluates and makes decisions on high impact issues (e.g. significant resource investments, business dependent systems or activities, revenue generation). Leads and sponsors the implementation to ensure results are realised.
RESEARCH & ANALYSIS
Supports department by conducting high quality analysis, issues recommendations and contributing to strategic planning, as required, within and across regions. Supports the development and communication of effective reports to key stakeholders, including executive / senior management.
PROJECT MANAGEMENT
Oversees team projects / initiatives within expertise in order to deliver results within time and budget. Supports the team using project management tools and processes to plan and control various project / programs. Leads and / or participates in the implementation phase of approved solutions.
BUDGET MANAGEMENT
Manages the departmental budget and takes appropriate actions in order to optimize costs and to remain within agreed parameters.
COMPLIANCE
Ensures assigned department activities are completed on time and effectively. This involves identifying opportunities to improve department quality and productivity, such as developing more effective ways of working that are consistent with internal priorities, policies, external regulatory and legal requirements, while also assessing potential risks to the department, project or wider business.
ALIGNMENTS
Builds effective networks relationships within own team and with key stakeholders across the business in order to achieve optimal business outcomes. Maintains external alignments with customers, relevant subject matter experts (SMEs) or external bodies as required. Represents company in external organisations
Education : Bachelor's Degree or equivalent in Industrial Engineering, Computer Science or related field
Experience : Five (5) years of relevant work experience
Tell employers what skills you have
Coaching
Strategic Planning
Assessing
Analytical Skills
Budget Management
Investments
People and Performance Management
Industrial Engineering
Compliance
Project Management
Decision Making
Performance Management
Engineering Manager • Islandwide, SG