As a Host, you are the face of the restaurant and first point
of contact for visiting guests; their first impression starts with
you! The Host will be responsible for maintaining the flow of the
restaurant, assist the service staff as needed, and engage with
guests in a warm and hospitable manner, all the while embodying the
MAMA Spirit.
Job Overview :
You're a stickler for great service and catch all the little
details.
dialogue with all guests, whether first time diners or
regulars.
reservations and guest questions are answered quickly and to the
MAMA standard.
professional appearance at all times, representing the MAMA brand
at all times.
services to guests using personal knowledge and effective selling
techniques.
welcomed.
our computer seating and reservation system.
Responsible for the selection, training and development of key
leadership personnel
within the division and its
departments.
MAMA we all roll up our sleeves and work
together.
work-station.
guest relations, to both returning guests and
first-time
patrons.
handle all guest complaints and concerns promptly and
adequately.
assigned.
Qualifications :
warm and friendly personality.
Detail-oriented.
to balance the needs of the guests, while upholding the needs of
MAMA.
including evenings, weekends, and Holidays.
You're not easily stressed and perform at your best under
pressure.
beverage.
punctual.
extended periods of time.Host
MAMA Would Love it
if :
along the way.
about what you do and how you do it.
excellent communicator, both verbal and
written.
language.
Other Duties :
This job description is not an exhaustive list of all the job
functions that a team member may be asked to perform from time to
time at the direction of the leadership team.
Restaurant • Singapore