Job Description - About SIDES by The
Sidemen
SIDES is a fast-growing
Nashville fried chicken QSR brand created by The Sidemen - the
world's most followed YouTube collective. Following massive success
in the UK, SIDES made its first international debut in Singapore in
June 2025, quickly becoming a hit with local customers. With new
outlets in the pipeline and aggressive growth plans for the region,
we are looking for a highly driven Store Manager to join our team.
This is a unique opportunity to be part of an
exciting, youth-driven global brand under the franchise of Foodsta
Kitchens Pte Ltd, and to play a key role in shaping its success
story in Singapore and across Asia.
Role Overview
The Store Manager will be
responsible for overseeing all aspects of daily restaurant
operations, ensuring operational excellence, customer satisfaction,
and financial performance. More than just maintaining day-to-day
stability, we are seeking someone with energy, motivation, and
vision to propose improvements - driving better customer
experiences, stronger team performance, and healthier business
results.
Key
Responsibilities
Lead and manage a team of ~15 crew members, including
Crew, Senior Crew, Supervisors and Assistant Store Manager.
Act as the face of the restaurant : engage
with customers, resolve complaints effectively, and capture
valuable feedback for continuous improvement
Ensure consistent delivery of high-quality food, service,
and customer experiences in line with SIDES standards.
Oversee store operations including rostering, inventory
management, purchasing, and compliance with food safety standards.
Manage and program POS systems; leverage
multiple digital platforms for scheduling, reporting, an
operational efficiency.
Report directly to
the Head of Culinary and the CEO, serving as the frontline link
between store-level operations and senior management.
Go beyond operations : propose and implement improvements
to customer service, sales performance, payroll efficiencies, and
cost of goods sold.
Conduct realistic
weekly and monthly financial forecasting, ensuring targets and
budgets are achievable and actionable.
Recruit, train, mentor, and develop staff for future leadership
roles.
Lead by example, motivating the team
to deliver excellence in a fast-paced, high volume environment.
Support company growth initiatives, including
preparation for upcoming new store
openings.
Qualifications
& Requirements
6-10 years of F&B experience with at least 3 years in
a management role (QSR or full-service restaurant).
Proven track record of managing teams and delivering
results in a fast-paced, high volume environment.
Strong commercial acumen : experience in financial
forecasting, cost control, and performance analysis.
Digitally savvy : comfortable with POS programming and
IT-based restaurant support systems (rostering, procurement,
reporting).
Hands-on leadership style :
resilient, energetic, and customer-facing.
Strong communication skills, approachable, and confident
in engaging guests.
Store Manager • Singapore