E-Commerce Account Manager

Roles & Responsibilities

Join Jiji.sg and lead our online marketplace presence! Manage Shopee, Lazada, TikTok Shop, and other platforms, plan campaigns, optimize product listings, and oversee smooth order fulfillment. Collaborate with marketing and warehouse teams, enhance customer experience, and drive online sales growth.

Job Description

As an E-Commerce Account Manager at Jiji.sg, you will take ownership of our online store accounts and oversee end-to-end e-commerce operations. This role combines strategic planning, platform management, and operational coordination to ensure our marketplace presence is optimized for growth and customer satisfaction.

Key Responsibilities

• Manage and optimize official stores on Shopee, Lazada, TikTok Shop, and other platforms.
• Plan, implement, and monitor promotional campaigns and marketing activities to drive sales.
• Upload and maintain accurate product listings, including pricing, descriptions, and visual content.
• Monitor sales performance, campaign results, providing actionable insights.
• Coordinate with warehouse and logistics teams to ensure accurate and timely order fulfilment.
• Respond to customer inquiries and resolve issues to ensure high levels of satisfaction.
• Maintain inventory accuracy by tracking stock levels and reconciling discrepancies.

Requirements

What We Offer

Tell employers what skills you have

Account Management

Strategic Planning

Microsoft Office

Customer Experience

Ability To Work Independently

Listings

Inventory

Marketing Strategy

Career Development

Digital Marketing

Illustrator

Customer Satisfaction

Pricing

Graphic Design

Adobe Photoshop