Retail and Operation Assistant

Position : Retail &

Operations Assistant (Academy

Support)

Location : Orchard Central

Work

Hours : Retail Shifts (Including Weekends), 1 Weekend

Off Per Month

We are looking for a proactive,

service-oriented team member to join our Academy at Orchard

Central. This role blends front-of-house retail operations with

back-end administrative and learning support. You'll play a key

part in ensuring our learners enjoy a smooth, welcoming, and

organized experience-from enrollment to in-class

support.

Key

Responsibilities

1.

Retail & Reception

Operations

Welcome and attend to

walk-in customers, learners, and visitors in a warm and

professional manner.

Manage daily opening and

closing of the academy studio.

Handle incoming

calls, email inquiries, and walk-in course

registrations.

2. Learning

Environment & Classroom

Setup

Ensure classrooms are

prepared and equipped daily, including furniture arrangement and

learning material setup.

Support instructors

with materials and equipment before and during

class.

Maintain a clean, organized, and safe

learning space.

3. Learner Support

& Course Enrollments

Guide

learners through registration and SkillsFuture Credit

applications.

Provide course information,

clarify prerequisites, and assist with administrative

documentation.

Take attendance and support

day-of-class logistics.

4. Studio

Upkeep &

Merchandising

Maintain

cleanliness and presentation of product displays and classroom

shelves.

Refill, organize, and label supplies

for courses and hands-on workshops.

Assist with

the setup of visual merchandising and marketing

collaterals.

5. Inventory &

Stock Management

Track inventory

levels for course materials and retail

products.

Alert the team on low stock items and

support monthly stock-taking

routines.

6. General

Administrative Support

Assist in

filing, data entry, document preparation, and backend coordination

with trainers and internal teams.

Support

small-scale studio events, trial sessions, and in-store

promotions.

Who We're Looking

For

Strong interpersonal and

communication skills, both in-person and via

email / phone.

Detail-oriented with excellent

organizational abilities.

Proficient in basic

office tools (MS Office, email platforms, Google

Drive).

Prior experience in retail, customer

service, or education support is an

advantage.

Working

Arrangement

This is a full-time

retail-based role on a 5-day

workweek.

Rotational schedule includes evening

and weekend shifts aligned with class

timings.

One weekend off per month is

provided.

If you enjoy a hands-on,

customer-facing role in a creative learning environment and are

passionate about helping others, we'd love to hear from you!