Account Service Manager (Contract) #dl - D01 Cecil, Marina, People’s Park, Raffles Place, SG

Roles & Responsibilities

Position Overview

Manage key client relationships and ensure exceptional service delivery across our financial technology solutions. Build long-term partnerships and drive client success through strategic engagement.

Key Responsibilities

• Serve as primary point of contact for assigned high-value client accounts
• Build and maintain strong relationships with key stakeholders
• Coordinate with internal teams to ensure timely service delivery
• Monitor service level agreements and key performance indicators
• Identify opportunities for account expansion and growth
• Prepare and deliver regular account status reports
• Act as escalation point for complex client issues
• Develop account-specific service strategies aligned with client objectives

Requirements

EA Reg Number : R21103035

EA License Number : 07C3924 | Company Registration No : 200609504D

Tell employers what skills you have

CRM

Account Management

Analytical Abilities

Administration

Technology Solutions

Service Level

B2B

Project Management

Communication Skills

Customer Satisfaction

Articulate

Business Development

Financial Services

Service Delivery