Senior Manager - Professional Services

Roles & Responsibilities

Senior Manager - Professional Services

Job Description & Requirements

• Master’s degree in HRM, Marketing, Sales or relevant fields.
• Should have at least 10+ years of relevant experience in Key Account Management, Delivery Management & Resource Management.
• Must have at least 6 years of experience in SEA region.
• Good understanding of the ERP market in Singapore and neighbouring countries.
• Identifying and developing business opportunities with the new clients as well as strengthen the relationship with existing clients.
• Develop and execute effective sales strategies to achieve business growth targets.
• Manage the delivery cycle and monitor the process in order to provide related excellent client service.
• Collaborate with internal Practice Heads and develop solution-based proposals that generate demand and win clients / projects.
• Experience in hiring to set up highly effective teams for projects and support in coordination with Project Management Office.
• Responsible for the full hiring process, from business development to talent acquisition, placing SAP specialists across APAC markets.
• Excellent Communication and Customer Service skills
• Manage multiple tasks and prioritise effectively to meet deadlines and client needs

Tell employers what skills you have

Customer Service Skills

Executive Management

Talent Acquisition

Channel Partners

Quality Management

ERP

Sales Management

Customer Relationships

Systems Integration

Enterprise Software

SAP

Resource Management

Key Account Management

Business Development

Professional Services

Delivery Management