Roles & Responsibilities
Job Responsibilities
- Act as the first point of contact for application support issues raised by Front Office (FO), Middle Office (MO), Operations, and Risk users.
- Provide timely and effective troubleshooting for issues spanning various Murex modules, including :
- Front Office (Simulation, Mkt Data, Curve Configurations, P&L , Sensitivities)
- Datamart (reporting, configuration)
- MLC (Murex Limits Controller)
- Market Risk (VaR, P&L Explain)
- MXML Workflows and STP
- Accounting (Journal of Entries, Liquidation)
- Static Data (Securities, Generators, Indices, Portfolios, Access Rights)
- Quickly diagnose and resolve issues raised by traders to minimize impact on trading activities.
- Proactively monitor Murex environments and scheduled processes to identify and prevent potential failures.
Development & Enhancement
Undertake light development tasks within the Murex environment to implement bug fixes, develop minor enhancements, and support configuration changes.Assist in the testing, deployment, and documentation of new Murex features and updates.Cross-Application Support
Provide support and maintenance for other in-house financial applications integrated with or ancillary to the Murex platform.Collaborate with other IT teams to ensure smooth integration and data flow between systems.Stakeholder Management
Maintain a healthy and professional relationship with all end-users (Traders, Quants, Operations staff) and internal client teams.Effectively escalate complex issues to senior support / development teams when necessary, while maintaining ownership of the user's issue.Ensure clear, concise, and timely communication of issue status, root cause analysis, and resolution to all affected stakeholders.Job Requirements
Possess minimum Bachelor Degree in Computer Science or equivalentAt least 5 years of hands-on experience in Murex application support within a financial institution.Proven ability to troubleshoot and resolve issues across multiple Murex modules (e.g., FO, Datamart, Accounting, Market Risk, MLC, MXML,).Experience with SQL (Oracle / Sybase) for data analysis and troubleshooting within the Murex database.Demonstrated ability to perform minor development / bug-fixing tasks within a Murex environment.Exceptional problem-solving skills and a strong analytical mindset.Excellent verbal and written communication skills with the ability to explain technical issues to non-technical users.Product Knowledge :
Strong functional knowledge of a broad range of financial products, including :Fixed Income (Bonds, IRS, Swaps)FX (Spot, Forwards, Options)Derivatives (Interest Rate, Credit, Equity)Credit ProductsWe regret that only shortlisted candidates will be notified.
Interested applicants kindly click on apply now or send your updated resume to berlyn.lum@peopleprofilers.com
Berlyn Lum Miao Yu
Registration Number : R1766577
EA License Number : 02C4944
People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
http : / / www.peopleprofilers.com
Tell employers what skills you have
Product Knowledge
Front Office
Cecil
Troubleshooting
Market Risk
Derivatives
Middle Office
Root Cause Analysis
Unix
SQL
Application Support
Bonds
Fixed Income
Stakeholder Management