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D17 Loyang, Changi, SG - Customer Support (Airfreight)

D17 Loyang, Changi, SG - Customer Support (Airfreight)

GLOBAL AIRFREIGHT INTERNATIONAL PTE. LTD.D17 Loyang, Changi, SG
3 days ago
Job description

Roles & Responsibilities

Specific Job Role / Scope :

  • Assigned to Business Development Manager as their Sales Support
  • To work closely with new prospects and customer on airfreight, seafreight, road freight trucking and 3rd party freight enquries.
  • To source rates with airlines & overseas agents and overseas local handling charges.
  • To handling daily shipping co-ordination of AIR / SEA / road freight trucking / 3rd party shipment.
  • To liaise with varios parties when handling shipment (e.g. export / import dept. overseas agents).
  • To handling daily billing advise, recoveries , and circulation of form etc

Responsibilities and Duties :

  • RFQ for assigned target accounts.
  • Daily shipping coordination of shipment
  • Administrative support - preparation report, filing, circulation, letter of appointment, etc)
  • Coordidation with varios internal department, such as operations, finance ensure that customer's requirement are met.
  • Advise billing instruction for shipment.
  • Ensure profesional sales services are provided to customers with objectives of Delighting the customer.
  • Secondary Responsibilities :

  • Maintain contact with airlines, trade, industry and government bodies to keep abreast of information.
  • To undertake new projects / assignments given.
  • To represent Sales dept in various taskforce / committee, w.g. Newsletter, Work Improvement.
  • Generate monthly summary report for customers.
  • To submit monthly report.
  • Job Requirement

  • Team player and independent
  • Ability to manage multiple tasks efficiently
  • Excel skills will be an advantage
  • at least 1 year experience in Logistics.
  • Tell employers what skills you have

    Excellent Communication Skills

    Account Management

    Microsoft Office

    Customer Support

    Freight Forwarding

    Billing

    providing quotations

    Time Management

    Administrative Support

    Shipping

    Facilities Management

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    D17 Loyang Changi Sg • D17 Loyang, Changi, SG

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