Admin Assistant / Admin Executive (illum.e) [Part Time or Full Time]

Roles & Responsibilities

Thinkers' Vault Pte Ltd., the holding company for illum.e, is looking for conscientious administrative assistants / administrative executives to help in admin work.

Locations :

1) Jurong East (filled)

2) Novena (1 available)

3) Bukit Timah (filled)

4) Parkway Parade (1 available)

5) Hougang (1 available)

illum.e is the fastest growing enrichment / tuition centre in Singapore. We are regarded by our cherished students and parents as the top General Paper and English enrichment centre in Singapore.

Key Responsibilities :

• Student Recruitment and Enrolment : Manage inquiries from prospective students and parents, ensuring all necessary documentation is completed accurately and timely.
• Admissions Coordination : Coordinate the admissions process, maintain up-to-date knowledge of course offerings, prerequisites, and any changes in admission policies to provide accurate advice.
• Customer Service and Support : Serve as the primary point of contact for enrolment-related inquiries, offering prompt, courteous, and comprehensive support. Resolve any issues or concerns that arise during the enrolment process, ensuring a positive experience for students and parents.
• Data Management and Reporting : Maintain accurate and confidential student records, utilizing CRM systems to track interactions and enrolment status.
• Relationship Building : Build and maintain strong relationships with students, parents, and educational partners to foster a supportive and engaged community. Collaborate with academic and administrative teams to ensure a smooth transition for students into their academic programs.

Work Requirements :

Tell employers what skills you have

CRM

Interpersonal Skills

Data Management

Tuition

Administration

Data Entry

Adaptable

Communication Skills

Administrative Support

Team Player

Customer Service

Databases