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IT Support Executive [ Inhouse IT Department]
THE SUPREME HR ADVISORY PTE. LTD.Islandwide, SG10 days ago
Job descriptionMaintain and troubleshoot hardware (PCs, printers, barcode scanners, etc.) Support network infrastructure : LAN / WAN, switches, routers, Wi-Fi Ensure servers and data storage are running smoothly (file servers, domain controllers) Manage user accounts, email, Active Directory, file permissions Monitor IT security (antivirus, firewalls, data protection policies) Perform regular backups and ensure disaster recovery plans are in place Provide technical support for MES (Manufacturing Execution Systems), ERP, or factory-specific systems Troubleshoot machine-PC communication issues (e.g., PLCs, IoT devices) Ensure system uptime to minimize production downtime Install, configure, and maintain standard and custom software Provide technical support to end-users Liaise with software vendors for updates, bugs, or new implementations Implement and enforce IT policies, data protection, and access control Support ISO / IEC 27001 or other relevant compliance needs if applicable Act as the first point of contact for IT-related issues Provide training or guidance to staff on using systems or software Maintain IT asset inventory Prepare incident reports, maintenance logs, and update manuals Support audits and provide technical documentation Diploma or Degree in Information Technology or related field Experienced with ERP / MES systems 1–3 years of experience in IT support, networking, or systems administration May require after-hours or weekend support during downtime or system issues
Roles & Responsibilities
- Full Time / Permanent Role
- Monday - Friday 8am to 5.45pm
- In House Support - Manufacturing sector
- Location : Admiralty
Job Responsibilities
IT Infrastructure Support
System Administration
Manufacturing / Production System Support
Software & Application Support
IT Policies and Compliance
User Support & Training
Reporting & Documentation
Job Requirements
Ho Ming Jie (Edmund) Reg No : R1987094
The Supreme HR Advisory Pte Ltd EA No : 14C7279
Tell employers what skills you have
MES
Switches
Technical Documentation
Troubleshooting
Hardware
Active Directory
ERP
Information Technology
Access Control
Application Support
Networking
System Administration
Audits
Routers
Disaster Recovery
Manufacturing
Infrastructure Support
Technical Support
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It Support Executive • Islandwide, SG
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