Head barista - Islandwide, SG

Roles & Responsibilities

Job Responsibilities :

• Oversee daily operations of the bakeshop, ensuring smooth store administration and excellent customer service.
• Lead and train the service team to maintain high standards of customer engagement and efficiency.
• Manage inventory, order supplies, and coordinate with the kitchen to ensure seamless daily production.
• Handle customer inquiries, feedback, and complaints professionally to enhance the overall customer experience.
• Monitor sales performance, implement strategies to drive revenue, and meet business targets.
• Maintain high standards of food safety, hygiene, and workplace cleanliness.
• Prepare reports on sales, stock levels, and operational performance.
• Plan staff schedules and manage workflow to optimize productivity.
• Assist in marketing efforts, promotions, and in-store events to boost brand visibility.

Job Requirements :

Tell employers what skills you have

Recipes

Food Safety

Customer Experience

Ability To Work Independently

Interpersonal Skills

Inventory

Coffee Making

Customer Engagement

Exceptional Customer Service

Administration

Sanitation

MS Office

Inventory Management

Customer Service

Scheduling