Network Operation Engineer (Data Center) - D22 Jurong, Jurong Island, Tuas, SG

Roles & Responsibilities

Key Responsibilities :

• Engage in planning and maintaining production networks and internet peering strategies.
• Manage networking technologies related to content delivery networks, traffic monitoring, and peering capacity.
• Troubleshoot software and hardware issues across servers from multiple vendors.
• Coordinate with TAC vendors to resolve hardware-related problems.
• Respond to traffic-related concerns and inquiries from ISPs and partners.
• Handle first-level escalations raised by the team.
• Create and distribute technical and procedural Method of Procedure (MOP) documents to relevant team leads.
• Support troubleshooting of network and traffic peering issues from Layer 1 to Layer 3.
• Analyze data trends and provide reports as needed.
• Attend regular meetings and deliver weekly presentations on network performance and escalation handling.
• Collaborate with ISPs and vendors to resolve network issues.
• Work alongside regional and cross-regional team leads.
• Participate in 24 / 7 global support rotations, including potential weekend shifts.

Required Skills and Qualifications :

Only shortlisted candidates will be notified

EnviroDynamics Solutions Pte Ltd I EA License No. : 12C6285

Ng Chin Shen I Reg. No : R25127347

Email CV to : jasonng@envirodynamics.com.sg

Tell employers what skills you have

OSPF

DWDM

Troubleshooting

Brokerage

Hardware

CCNP

Team Development

Career Development

Industrial Engineering

FOCAL

Networking

Optics

ITIL

Performance Management

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