Retail & Operations Executive (Contract, Full-Time)
Job Description & Requirements :
We are looking for a fun, motivated, and driven team player to join our retail team on a contract basis at our flagship store in Singapore - a key figure in the overall OSN offline brand experience.
You should be someone who understands the brand and embodies our values.
Candidate must be able to commit on a full-time basis. We offer attractive salary packages, benefits and career growth potential.
The current position offered will be on a contract full-time basis as Retail & Operations Executive or such other post as determined by the Employer, its holding company or its associate or subsidiary companies (together called the "Group").
Responsibilities include :
Retail :
- Executing and overseeing day to day operations i.e., Opening / Closing, inventory management, replenishments, customer service, cashiering, sales reporting, visual merchandising, goods receiving or deliveries
- Assisting in setup and roll out of new stores locally and overseas
- Achieving or exceeding sales and customer growth targets
- Ensuring excellent in store customer service and experience
- Executing in store-activities, events or campaigns
- Reporting on a daily / weekly / monthly product and sales performance
- Contributing regularly at internal meetings with team members to optimise store operations, improve workflow and productivity
- Reporting to Retail & Community manager
Customer service :
Handling daily customer queries with prompt and appropriate solutions and escalating concerns to relevant departmentsContributing regularly to innovation and improvement of workflow between online and offline sales channelsInspecting returned items and processing store credit refundsEnsuring excellent customer experience online and offlineSkills & Requirements
Candidates must be able to commit to a full-time contract role for minimum duration of 4-6 monthsMinimum I year working experience in retail (Fashion or F&B a bonus) or a customer-facing roleHonest, hardworking, responsible, pro-active and a strong team playerAble to converse fluently in EnglishMust be able to commit 44 hours a week, including one day each weekend (Saturday and / or Sunday)Please apply by submitting your CV to