Customer Service Live Chat Support Agent (Up $2300 + OT, East, Hybrid WFH)

RecruitFirstWorkFromHome, Singapore, Singapore

3 days ago

Job type

Remote

Job description

Customer Service Live Chat Support Agent (Up $2300 + OT, East, Hybrid WFH)

Salary : $2300 + completion bonus + OT Payable

Duration : 12 months contract (Renewable)

Location : Ubi (MRT : Macpherson)

5.5 days per week (1 day WFH during weekday, weekend WFH)

8.30am - 6.00pm for Monday – Friday

Sat / Sun Morning : 830am 130pm (usually WFH)
Sat Afternoon : 12pm 6pm (usually WFH)

Scope of work

Provide customer service support via LiveChat

Answer Customer comments and reviews on Social media and App stores : Facebook, Instagram, Appstore, Google Play, other review sites (open comments and direct messages)

Raise Service Request and work with IT support to close cases

Monitor competitive activity on social media and produce weekly management report.

Skill set required

Familiar with Apps and social media platforms

IT Savvy and good command of English

Interested applicants, please send your resume to aliciasl.lim(at)recruitfirst.co or click "Apply Now" below

Alicia Lim Si Le

EA License No. 13C6342

Only shortlisted candidates will be contacted.Thank you

RecruitFirst is Hiring! You'll be deployed to the above.

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Customer Service • WorkFromHome, Singapore, Singapore

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