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Bank Back-End Operations Officer (Banking Sector Client - Retail Cards Services) - D L RESOURCES PTE LTD
D L RESOURCES PTE LTDIslandwide, SG22 days ago
Job descriptionProcess customers’ requests in the Card Services Customer Fulfillment function, e.g. Cancellation of Cards, Replacement of Cards, Bill Payment, GIRO applications Complete all requests with accuracy and within the agreed Service Level Agreement Manage and resolve customers’ and business units’ feedback / complaints and queries promptly Identify opportunities to improve productivity, risk controls, efficiency, and service quality in the team Support in digitization effort driven by the management and ad-hoc / admin tasks assigned Diploma / Degree Holder Preferably 1 - 2 years of relevant banking experience. Able to multi-task and cope with change and diversity in a fast-paced environment Possess strong analytical and problem solving skills, able to think objectively and 'think outside the box' when analyzing issues Meticulous with an eye for details and quality mindset Strong cross-functional collaboration and communications skills, driving outcomes through influence and negotiations Proficient in the use of Microsoft Office, specifically Microsoft Excel, Word & Powerpoint Team player, self-motivated and resourceful
Roles & Responsibilities
What We Are Looking For (Banking Sector Client) :
- Work Location @ Tampines
- Non-Customer Facing Role / Back-End Operations Transaction Processing
- Annual Bonuses Based On Work Performance
Interested Candidates Please Apply Directly or Reach Out To Our Recruiters
(Law Bing Yee - +65 8332 1192 | EA License No. 24C2333 EA Personnel No. R23114521)
Job Description :
Job Requirements :
Tell employers what skills you have
Transaction Processing
Able To Multitask
Microsoft Office
Microsoft Excel
daily banking
data input
Loans
Credit Cards
Service Level
Data Entry
Business Strategy
PowerPoint
Deposits
Commercial Banking
Cash Management
Bank Accounts
Banking
Team Player
Business Operations
retail bank
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Bank Officer Banking • Islandwide, SG
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