Customer Support & Scheduling Coordinator / / TUAS

Roles & Responsibilities

Job Summary

We’re seeking a proactive and customer-oriented individual to serve as the first point of contact for clients and coordinate daily operations. This role combines front-line customer service with backend coordination, ideal for someone who thrives in a fast-paced, service-driven environment.

Responsibilities

• Manage all incoming calls, assess caller needs, and redirect appropriately
• Greet and assist walk-in visitors professionally
• Schedule and assign technicians for site inspections and maintenance based on urgency and location
• Coordinate with internal teams to resolve customer issues efficiently
• Maintain accurate service records, logs, and documentation
• Prepare and manage operational reports and service-related documents

Requirements

If you’re passionate about delivering value-driven solutions and want to make an impact in a dynamic industry, we’d love to hear from you!

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to Beecruit’s PDPA and e2i’s PDPA.

EA Personnel Name : Hubert Lee

EA Personnel No : R22111215

EA License No : 18C9123

Tell employers what skills you have

Outlook

Microsoft Office

Microsoft Excel

Verbal Communication

Strong Attention To Detail

Customer Support

Interpersonal Skills

Critical Thinking

ERP

Invoicing

Excel

Microsoft Word

Customer Service

Bridge

Customer Service Experience

Technical Support